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Parks continually strive for growth in their business while maintaining high guest satisfaction. Achieving higher per cap revenue is key to the growth of your business especially if your market is experiencing static park attendance. We have proven that a major increase of in-park spend can be achieved by implementing our solutions.
We see queuing every day, whether it is a queue of traffic, a queue at a supermarket checkout or a queue at the airport. Queues make people dissatisfied and unhappy so everyday solutions have been employed to reduce queuing - road management structures are implemented, more checkouts are opened and airports introduce Fast Track systems.
Theme parks have seen limited success in overcoming queuing as many of the "everyday" solutions are very limited in how they can address the problem. Why can't there be solutions that can be flexible enough to cope with real life theme park problems, inexpensive and simple enough for the smallest venue or powerful enough to meet the future requirement of no lines for anyone?
Well of course there can ...
Lo-Q has enabled millions of guests to avoid standing in line, without line hopping, secure in the knowledge that the system would take care of any ride downtime or closure.
Lo-Q introduced the hugely successful "GSS" system in 2001 into our first Six Flags park in the USA.
Now Lo-Q's product has moved on and our range broadened.
2007 saw the first season of operation of our revolutionary VQ²º²º virtual queuing system in three USA parks. Guests use our attractive hand-held units "Q-bots" to reserve places in ride lines or shows. The Q-bot displays all the ride wait times and its buttons make it simple to select and reserve a place in line.
Also in 2007 we expanded our range to include Q-txt. This is a mobile phone based reservation system ideal for single attraction venues or venues with one or two queue lines.