Decision making regarding queue management implementation
The choice you make will affect your park, your image and your guests.
System Decision Criteria
You need to be sure that the system selected has been proven to:
- Be easy and attractive for guests to use
- Be highly profitable by earning good revenues
- Require none of the park's capital budget
- Be easy for operations and provide management tools
- Be reliable, robust, waterproof, and low cost
- Be free of patent challenges
- Operate in a real environment where conditions change
Choice of Queue System Supplier
You need a partner who has:
- Extensive experience in the theme park industry
- Proven operational experience in large theme parks
- Abilities to interface with the park's web plans
- Proven ride entrance, queue line merge design capability
- Experienced local support in place
- A broad range of solutions and a clear path to the future
Comparison of Paper Tickets, Mobile Phone and the Q-bot
Paper tickets
Paper tickets are only applicable if you are not concerned with these characteristics :
- Obvious front of line tickets cause other guests to become annoyed
- Tickets cannot maximise penetration
- Tickets cannot cope with ride down time
- Bunching can occur at ride entrances
- The technology is dated and could create the wrong image
Conclusion: - Paper Tickets are inflexible and have many difficulties
Mobile phone
This technology has the following characteristics:
- SMS messaging could be expensive for multiple attractions
- Multiple international SMS messages can be very expensive
- Coverage determined by service provider
- Most users know their own phone very well
- Can be deployed for minimal cost
- Creates additional revenue
- Provides venue with extra advertising possibilities
Conclusion: - Mobile phones are best suited to single attractions or venues with only one or two attractions
Q-bot
The Q-bot system has been designed specifically for theme parks and is in high volume use:
- There are no messaging costs with a Lo-Q system
- Q-bots are very simple to use
- Q-bots are customisable to your parks environment
- The Lo-Q system offers true virtual queuing
- There are no hidden costs for guests or park
- Q-bots can generate spectacular revenue
Conclusion: - Q-bots are best for theme parks with multiple attractions
Lo-Q
Lo-Q, based in the UK, is the supplier of both the Q-bot system and the Q-txt mobile phone solution.
Lo-Q is able to model the user demand and consequent revenue generation based on 30 park years of experience.
Please contact us to see discuss your requirements. Our Revenue Calculator will produce a realistic estimate of revenue possible.
