1.1 Lo-Q, is committed to your (the visitor to our Website), rights of privacy and to responsible data management. This is why we have set out the privacy guidelines below.
1.2 We reserve the right to change this Privacy Statement by posting any changes on the Website. The new terms will be effective immediately they are posted.
Data protection act 1988
2.1 We have notified the Information Commissioner under the terms of the Data Protection Act 1998 that we may obtain information about customers and visitors to our Website.
Information gathered by us
3.1 You will appreciate that we need to gather personal information from you when you wish to buy our products or services. Our order form asks you to provide us with your contact details, such as name, postal and e-mail addresses. In addition, we need financial information, such as details of your bank account or credit card number when you order from us. Financial information will be validated during any purchase and may be transferred outside of the EU for this purpose. Validation and authentication of financial information is processed on our behalf by Secure Hosting.
3.2 The information you provide will enable us to provide information about our products and services to you. We will only contact you with such information where you indicate that you wish to receive such information from us.
Information that is automatically logged and cookies
4.1 When you enter our Website, we use your internet protocol ("IP") address to administer our Website and to help identify you. We also have the ability to identify the geographical location of your browser.
4.2 Cookies are files that are transferred from the Website to the hard drive of your computer. We use cookies to track your activities on our Website, including to track the contents of your shopping cart if you choose to purchase products.
4.3 A cookie does not allow us to obtain information of a personal nature about you, such as your name and address. We will only be aware of such information if you provide it to us or you have set the preferences in your browser to provide this information automatically.
4.4 The information collected is used by us in aggregate form to carry out analysis of general user behaviour on a weekly and monthly basis. This allows us to measure overall interest in our Website, monitor visitor frequency and to analyse where visitors have used links from other site to access our Website. The analysis we perform does not include any personal information provided by you.
Your information
5.1 Any information that is gathered from visitors or customers to this site is not sold, made available to, or otherwise distributed to third parties for any purpose.
5.2 If you wish to know what information we hold about you or wish to request us to remove, amend or change personal information held by us on our database please contact us using the contact details below.
If you have any questions about this Privacy Statement, how we run the Website or your dealings with our Website, please contact us using the contact details above.
Law
The information contained in this Privacy Statement shall be governed and construed in accordance with English law and be subject to the exclusive jurisdiction of the English courts.
